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As most of us know, when we talk about the CFE, we are referring to a company dedicated mainly to the management and commercialization of the electric energy service in our country, and it is considered a company belonging to the Mexican government.
Once we have seen in broad strokes what the CFE is and what it does, it is time to start talking about the issues that really interest us as users of the electric service, it is time to talk about our
The first thing that is important to be clear about as users of the service provided by the CFE, is that it is our obligation to verify that the CFE is giving us the service with the type of voltage we need according to the service we have requested and for which we will pay punctually as it is also our obligation.
It is also very important to make sure that duly identified CFE employees go to the address we have provided, that is, the one where the service is to be provided, to perform the necessary installations and connections, as well as to perform the corresponding readings when necessary, or to make the required repairs.
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<strong style=»color:#6d6e71;font-family: «myriad pro»;font-size:14px;line-height:16px;text-align:justify;»></strong><strong style=»color:#6d6e71;font-size:14px;line-height:16px;text-align:justify;font-family: «myriad pro»;»>4. Customer messaging:</strong><span style=»color:#6d6e71;font-size:14px;line-height:16px;text-align:justify;font-family: «myriad pro»;»>Reserved for the electric utility to communicate with the customer.</span><br><br></div><div><div>.
<strong style=»color:#6d6e71;font-family: «myriad pro»;font-size:14px;line-height:16px;text-align:justify;»>5. Fixed charge:</strong><span style=»color:#6d6e71;font-family: «myriad pro»;font-size:14px;line-height:16px;text-align:justify;»> It is the charge associated with the cost of meter reading activities, processing and issuance of the electric bill, its distribution and collection. It is billed even if consumption is zero. </span><br></div><div><div>.
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The information provided through this Portal may be included in the reports that are prepared to monitor institutional progress, which will be purely statistical and will not include information that allows us to identify you individually.
The user of the Portal of Procedures and Services has the right to know which of his/her personal data are registered, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used in accordance with the principles, duties and obligations under the regulations (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
paying your electric bill
Checking your electric bill is essential to know the situation regarding your status as a customer of the service. Checking your CFE bill allows you to identify possible unpaid debts, measure the consumption in KW of the periods you need, understand the breakdown of each item charged, among other information.
There are three (3) ways to check your CFE electric bill. Some require registration and others do not, but all are relatively easy to do. Best of all, you can do it online. Let’s see what the alternatives are!
To check your electricity bill without registration, you must go to the web application of the Federal Electricity Commission, fill in the form fields to obtain your updated electricity bill.
Another option is to register on the official CFE Mexico website. By creating a registered user you will have access to log in and perform all queries and procedures online, whenever you want.